Signature’s success is driven by a management team with decades of experience in understanding the day-to-day challenges faced by front-line travel advisors and agency management.
Signature listens to members and quickly adapts to market changes in a manner that reflects and supports each member’s unique business model and objectives, always striving to do for members what may be difficult for them to do for themselves.
Our management team reports to the board elected by our member agencies.
Alex serves as Signature Travel Network’s President and CEO, leading the network with more than 450 locations and 6,000 advisors in the United States, Canada, Brazil and New Zealand. Under his leadership, Signature has celebrated a double-digit increase in annual sales, and has continued to build upon its dedication to each individual member through new marketing, technology and training tools. Alex originally joined Signature as EVP in 2011 and in 2013 was promoted to COO.
Previous to his time at Signature, Sharpe served as the Senior Vice–President of National, Key and International Accounts for Regent Seven Seas Cruises. In that position, Sharpe managed consortium partnerships, high volume agencies and international partners across the world. Over his 13 years with Regent, Alex has served in many capacities and in many departments including Charter & Incentive Sales, Pricing and Planning, Sales and Marketing. Prior to his move to the travel industry, he partnered and operated several Kinko’s stores.
Alex graduated from Florida State University and you can find him watching the Seminoles play on Saturdays during football season. Alex also enjoys playing basketball as well as traveling and is also very passionate about giving back to his community. Alex lives in Davie, Florida with his wife and three children.
Ignacio Maza has worked in the travel industry for over 30 years. Before joining Signature, Ignacio was Executive Vice President at Virtuoso, where he was responsible for all preferred supplier relationships, Virtuoso’s hotel, air, cruise, and land programs, and the development of Virtuoso’s annual overseas symposium. Prior to Virtuoso, Ignacio worked at American Express’ Travel Related Services division for eleven years. During his tenure at American Express, Ignacio served in the company’s Airfare Management/Business Travel Consulting Services group, as well as the firm’s Supplier Relations team. Before that, Ignacio worked in the airline industry for a number of years.
Since joining Signature in 2004, Ignacio led the effort to launch the company’s Hotel & Resort and Destination Specialist programs. Ignacio currently leads Signature’s Luxury Sales division. In addition, Ignacio has been involved in a number of other initiatives, including new member acquisition, business development and partnerships, meeting and event planning, and other endeavors including opening Signature’s New York office.
Ignacio was born in Cuba, and was raised in various countries in Latin America. Ignacio has two undergraduate degrees from Florida International University in Miami FL. Ignacio has traveled all over the world and has visited all seven continents. Some of Ignacio’s favorite destinations are Japan, France, Antarctica, and The Seychelles. Some of the places on his list of ‘next destinations’ are Iceland, Bhutan, and the South Island of New Zealand. He currently lives in New York NY.
Karen has been in the travel industry since 1991 and has served in a variety of different capacities in the industry – operations and marketing for multiple travel companies, a multi-million dollar leisure division at a large travel agency and has most recently served as Executive Vice President, Information Technologies for Signature Travel Network since 1999.
Karen originally joined Signature Travel Network (Leisure Tours at the time) in the fall of 1991 and managed all aspects of operations – sales, accounting, marketing support and communications. Karen was instrumental in creating Signature’s very first database to track member information and sales. After four years, Karen and her husband moved to Atlanta and her career continued in the travel industry with other travel companies based in Atlanta. In 1999, Karen returned to Signature to take on the task of creating a technology platform and has been with the company since that time.
Karen grew up in Burbank, CA and has five amazing siblings. She attended Brigham Young University. Karen and her husband reside in Charleston, SC and they have three children. She and her husband also own two busy New York style pizzerias.
Over the last 14 years, Karryn has helped transform the Sales and Marketing division from a team of six to an integrated department of 15. This integration enables Signature to deliver a highly sophisticated multi-channel sales and marketing strategy, which includes publications, direct mail, email marketing and online content, all of which effectively positions and generates sales (!!!) for a diverse array of destinations and products. Also central to Signature’s marketing success is a well-managed and carefully cultivated centralized database of more than four million qualified travelers.
Prior to Signature, Karryn honed her direct response marketing skills while working for non-profit organizations in Washington DC.
Karryn lives in Los Angeles with her husband and young son where she takes full advantage of the beautiful weather, beaches, hiking trails and incredible network of Yoga studios. While she loves traveling to spend time with members and visit new destinations near and far, she is also devoted to reconnecting with family and friends in the Midwest and Mid-Atlantic regions as often as possible.
Phil joined Signature in 2019 with over 20 years of travel industry experience.
Robert joined Signature Travel Network in June 2014 as the controller and manages the organization’s financial affairs. Previously, he was the controller of a successful venture-backed software developer in Santa Monica.
Robert is a U.S. Army veteran, and earned his MBA from the University of Maryland UC, and his B.S. in Finance and Business Management from the University of Mobile. He enjoys helping our members and the staff. When not at work, Robert enjoys camping, fishing, and hiking; but, occasionally, he travels to virtual battle arenas such as League of Legends and Call of Duty. But what he truly loves is being on daddy duty with his two daughters and son; he looks forward to exploring the world with his family.
Kimberly joined Signature in 2013 with over 25 years in the travel industry. Prior to joining Signature, she held business development positions with two cruise lines. She also previously worked as a manager of operations for a large travel management company in Atlanta, GA before heading up National Accounts for Passport Online, a travel software company.
Kimberly is responsible for growing the Signature membership as well as our member engagement team. She is a graduate from the University of West Georgia with a degree in Marketing and Accounting.
Kimberly and her husband reside in Atlanta, GA. She loves spending time with her family including three bonus children as well as a dog and two cats. In her spare time she loves photography, traveling and wine tasting.
Gina joined Signature in 1995 as the manager of cruise programs. Her previous industry background included several years as a cruise-only travel advisor and as a manager for a major cruise supplier.
Today, Gina’s primary focus is the development of Signature’s member training programs. As a passionate advocate of Signature’s vision to enrich professional development of its members, Gina finds her work rewarding and full of purpose…and FUN!
In addition to her training role, Gina oversees the member services department that includes membership administration, management of Signature’s conferences and business services for members.
In addition to her love for reading good books, hiking and gardening, Gina enjoys spending quality time with her “four legged” friends volunteering as a dog therapy team in her local community.